An HOA management company is a professional firm that handles the daily operations and management of a community’s homeowners association. We provide services such as managing finances, overseeing maintenance, enforcing community rules, and ensuring effective communication between residents and the board.
The HOA board is made up of elected homeowners who oversee the overall direction and policies of the association. The management company handles day-to-day operations, such as coordinating services, managing finances, and enforcing rules. We work closely together to ensure the community runs smoothly.
Our office is located at 1701 Southwest Pkwy Ste 209, College Station, TX 77840. We service community associations through Bryan-College Station and up to 55 miles outside of Bryan-College Station.
We offer a variety of services tailored to your community’s needs, including:
To request information about our services or to get a quote, please contact our Association Management Director, Tiffany York, CMCA, AMS by calling our office at 979-822-4443 or by email to [email protected]. You may also submit an online contact submission form through our website.
To request a resale certificate or account statement, please click “contact- resale certificate” in the navigation bar and complete the online form, or email your request with the subject line “Resale Certificate (Account Statement) Request – Property Address” to [email protected].
You can reach us through the following methods:
We are available Monday through Friday from 9am – 12pm and 1pm – 5pm. All inquiries will be returned within 24 hours, or the next business day if your inquiry is sent on a weekend.
The HOA typically communicates with residents through newsletters, emails, and postings on the community website. Mailed notices are sent when required by your governing documents or state/federal statutes. It’s important to keep your contact information up to date with the management company so you can receive all important updates.
You can update your contact information by:
Keeping your information current ensures you receive important community updates and notices.
If you have a concern or complaint, we encourage open communication. You can:
We take all concerns seriously and aim to address them promptly.
Maintenance requests can be submitted through:
Our team will address your request as soon as possible, and we’ll keep you updated on progress.
For copies of your invoices or statements, please contact our office using the online contact submission form or email at [email protected]. You can find your HOA’s governing documents, such as the CC&Rs, bylaws, policies, notices, and meeting minutes, on our website by clicking the “Our Communities” tab. You may also request copies through our office – please make all requests in writing to: Association Services BCS 1701 Southwest Pkwy Ste 209, College Station, TX 77840 and [email protected].
If you’re moving in, please contact our office for a welcome packet, important community information, and access details. If you’re moving out, notify us in advance so we can finalize any outstanding fees and close your account properly. Be sure to inform us of any changes in ownership. All of our communities require resale certificates in the process of ownership changes.
To request a resale certificate or account statement, please click “contact- resale certificate” in the navigation bar and complete the online form, or email your request with the subject line “Resale Certificate (Account Statement) Request – Property Address” to [email protected].
HOA fees are typically set by the board based on the community’s budget, which covers necessary expenses such as maintenance, repairs, insurance, and other administrative costs. We work closely with the board to help determine a fair and reasonable fee structure.
HOA fees cover a variety of expenses, including but not limited to:
We offer several different payment options.
You may pay by check, money order, or cashier’s check. Please make your payment payable to your HOA and mail or hand deliver to 1701 Southwest Pkwy Ste 209, College Station, TX 77840. Please do not make your payment payable to Association Services BCS.
You may hand deliver cash payments to the above address. Please do not mail cash payments.
You may pay online or over the phone by electronic check (Bank ACH), credit card, or debit card.
To pay online, please click the Pay Online button on our website, www.associationservicesbcs.com or visit https://www.paylease.com/registration/pay_portal/56690798/STD?vpw=1920&crd=1
To pay over the phone, please call our office at 979-822-4443.
Yes, they do. Both online and phone payments incur transaction fees charged by the payment processor. These fees are not charged by your HOA or Association Services BCS, and they cannot be waived. The fees are as follows:
If fees are not paid on time, a late fee and interest may be assessed, and your account will be referred to collections if payment remains delinquent after 90 days. We encourage homeowners to reach out to us if they’re facing financial difficulties, as we may be able to offer payment arrangements or work out a solution.
Yes, the HOA is responsible for enforcing the community’s rules and regulations, which are designed to ensure the safety, appearance, and property values of the community. Violations of these rules may result in warnings, fines, or other actions as outlined in the community’s governing documents.
We do routine drive-throughs of many of our communities to observe and document violations. Additionally, we take owner/resident reports through our website and by email. In order to keep these reports anonymous, we do require picture or video documentation of all violations.
The majority of our communities require prior approval for exterior modifications. Homeowners should submit a request for approval via the Architectural Request Form available on our website. You can email, mail, or drop off the completed. The Architectural Committee (ACC or ARC) will review and approve or deny requests based on community guidelines. Please note that the committee has up to 30 days to approve or deny your request.
If you have a concern or complaint, we encourage open communication. You can:
We take all concerns seriously and aim to address them promptly.
Maintenance requests can be submitted through:
Our team will address your request as soon as possible, and we’ll keep you updated on progress.
If you disagree with a board decision, you can express your concerns by attending board meetings, contacting the board members directly, or submitting a formal appeal. In some cases, the HOA’s governing documents may outline specific processes for challenging board decisions.
Many HOAs organize community events, such as holiday parties, clean-up days, or social gatherings, to help foster a sense of community. Keep an eye out for emailed notices or contact Association Services BCS to find out what events are planned and how you can participate.
Most Board meetings are open to all homeowners. The schedule and agenda for upcoming meetings are posted on our website and/or sent out through email. If you’d like to attend or speak at a regular or special Board meeting, please check the meeting details for any specific requirements or sign-up procedures. Please be aware that while Board meetings are open to all homeowners, the purpose of Board meetings is for the Board of Directors to conduct business, and as such, not all meetings may have a homeowner forum, although you are still welcome to attend any such meeting. Executive Board meetings are not open to all homeowners, and only the Board of Directors may attend; a brief generalized summary will be provided if any action is taken in an executive Board meeting.
If you’re interested in becoming more involved, consider attending board meetings, volunteering for committees, or running for a position on the board. Many associations are always looking for engaged residents to help make the community better. If you are interested in getting involved in the HOA or volunteering within your community, please contact our office by phone or email, and we will be happy to assist you further!
You can reach us through the following methods:
We are available Monday through Friday from 9am – 12pm and 1pm – 5pm. All inquiries will be returned within 24 hours, or the next business day if your inquiry is sent on a weekend.
The HOA typically communicates with residents through newsletters, emails, and postings on the community website. Mailed notices are sent when required by your governing documents or state/federal statutes. It’s important to keep your contact information up to date with the management company so you can receive all important updates.
